Okay - throughout the night, I kept a notepad open and would jot things down in it as they occurred to me.  Some have to do with work, some have to do with things that I ran across during the night online.

A nine percent abandoned call level?  Bad.  Really.  No, I swear.

When I ask for you verify the phone number, yes, I do mean the number for the store.  Do you really think that I am going to ask for you to verify your home phone for a service call for the gas station?  Idiot.

Dude - you are throwing a tantrum because the service agent was not at your site within the 4 hour goal for emergency calls. Okay.  Fine.  Whatever.  Demanding that we print out the last months worth of calls for this site and fax them to you?  A waste of my time, paper and ink.  All the calls?  On this wonderful program that YOU HAVE ACCESS TO!!!!!!!!  Cocknugget. (BTW, I looked at the tech notes while printing off - considering the high number of nuisance calls, I wouldn't be busting my ass to get there is a rush, either. Boy. Wolf. Cry.)

People - stores have not ruined your day be not having a specific item.  And if they have - you seriously need to reevaluate your priorities.  The only time that I can sort of see a day being completely "ruined" by a store is a pharmacy running out a medication. 

And if your entire holiday can be thusly ruined as well?  Well, you lead an amazingly empty and shallow life.

Seems some parents are angry with the advertising agencies.  They want the media to stop advertising items to their kids for the holidays since the parents cannot afford to buy them everything that they are asking for.  Wait - you would normally buy them everything that they want anyway?  And really, have you never heard of a simple little work - "NO"?  Going through life without ever being told "no" and never having to actually wait or work for something could be one of the contributing factors to the idea that a store being out of Peppermint Mocha Creamer can utterly *ruin* your day.
Yay!  I has a penguin toy for the McDonald's Happy Meal.  He talks!  I like the "Just smile and wave boys".